Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Lyft With Care collects, uses, and protects your personal information.
Privacy Policy for Lyft With Care
Effective Date: [Insert Date]
Lyft With Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for non-emergency medical transportation services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Phone number
Email address
Pickup and destination addresses
Appointment date and time
Mobility or transportation needs
Any additional information you choose to provide when contacting us
We may also automatically collect limited technical information when you visit our website, such as:
IP address
Browser type
Pages visited
Date and time of access
This information is used for website functionality and improvement purposes only.
How We Use Your Information
We use the information we collect to:
Schedule and coordinate non-emergency medical transportation
Respond to inquiries and service requests
Communicate with patients, caregivers, and healthcare partners
Improve our website and services
Maintain operational and administrative records
We do not sell, rent, or trade your personal information.
Medical Information Disclaimer
Lyft With Care provides non-emergency medical transportation services and does not offer medical care or treatment.
Any health-related information you choose to share with us is used solely for transportation coordination purposes, such as determining appropriate vehicle type or assistance needs.
Information Sharing
We may share personal information only when necessary to:
Coordinate transportation services
Comply with legal obligations
Protect the rights, safety, or property of Lyft With Care or others
We do not share personal information with third parties for marketing purposes.
Data Security
We take reasonable administrative and technical measures to protect your personal information. While no system is completely secure, we work to safeguard your data against unauthorized access, disclosure, or misuse.
Cookies and Tracking Technologies
Our website may use basic cookies or similar technologies to improve user experience and analyze website performance. You can choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. Lyft With Care is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.
Your Privacy Rights
You may request to:
Review the personal information we have collected
Correct or update your information
Request deletion of your personal information, subject to legal and operational requirements
To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
Lyft With Care may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Lyft With Care
📞 Phone: 703-608-1400
Questions About Our Privacy Practices?
If you have questions about this Privacy Policy or how your information is used, we’re happy to help.